Awaaz Labs: The AI Front Desk That Never Misses a Call

Information

Appointment-based businesses lose 23 to 42 percent of inbound calls. After hours, most lose nearly all of them. Awaaz Labs, built by Finova Solutions, is an AI front desk for clinics, real estate brokerages, and service businesses that answers every call in Arabic and English, qualifies the caller, and books the appointment into your existing calendar, around the clock. Included with every account is Qualicall, our call QA engine. It grades every single call and gives you a visible optimization timeline, so you watch answer quality and booking rates improve week by week instead of taking our word for it. The platform is live in production with clients in the US, UAE, and Pakistan, handling real daily call volume in multiple languages. We are onboarding a limited number of founding clients in the UAE at founding-client terms. Visit our station for a live demo call: dial, speak Arabic or English, and watch the appointment land in the calendar in real time.
Product Category
Artificial Intelligence
Astafa AliH3.E108How much work enters your organization and simply leaks out? Enquiries nobody answers. Appointments never booked. Back-office tasks that eat entire teams. Most digital transformation produces dashboards that report the leak. We build systems that stop it. Finova Solutions delivers enterprise systems that complete work end to end: they handle the customer interaction, make the decision, update your systems, and close the loop. No pilot purgatory, no chatbot that hands everything back to a human. The proof is running today: A subsidiary of a national Ministry of IT and Telecom runs its entire operation on our 18-module Odoo ERP, with an automated service layer that takes inbound customer requests in the caller’s own language and files every case into the right module. No rekeying, no lost requests. A US medical billing operator serving around 400 clinics puts roughly 50 insurance verification calls a day through our platform, every working day. A UAE B2B services firm booked 70 qualified meetings in its second month on our outbound system. Every deployment includes Qualicall, our quality engine. It grades every interaction and shows you a measurable improvement timeline, so you watch performance climb week by week instead of taking our word for it. We work two ways. Direct, for enterprises and operators who want outcomes: answered enquiries, full appointment books, automated back-office volume. White-label, for system integrators who need ERP and AI automation scopes delivered reliably under their own brand, with in-country hosting where data residency applies. Google Cloud backed. Founded and led by CEO Astafa Ali. Visit our station with your most painful process. We will show you a live system run it from enquiry to completed outcome, and tell you honestly whether it can be automated.

Join the event!

See all the content and easy-to-use features by logging in or registering!