E-Services

E-Services (Citizen Services Center – One Stop Shop): A unified digital platform that streamlines access to government and municipal services, enabling citizens to submit applications, track requests, and receive approvals through a single, user-friendly interface. The system composed from the following modules:  Citizen Profile  Services Module  Workflow Builder  Form Builder / within process step  Template Builder  Task Management / Employee and Manager  Services Archive  Email and SMS Notification  Document management or integration to external document management  Dynamic menu  Entity Registration (Person, Organization)  Security  Audit  APIs for external integration.  Reports and Statistics  Dashboard